FAQs

Frequently Asked Questions

See some common questions and answers below or call us at 804.513.9592

  • How do I book or reserve my date?

    A request for use of venue can be made via our website at www.partyhardyevents.com or by calling (804) 513-9592.  To confirm and reserve your desired date, the client must pay a non-refundable deposit of 30% and the remaining balance will be due 30 days before the event. 


    We are currently booking for dates in February 2024 and beyond! 

  • How many people can the venue accommodate?

    300 people

  • When can I tour the venue?

    Please give us a call or email to schedule a tour!

  • What forms of payment do you accept?

    Payments can be made by cash, credit or debit card. All credit/debit card payments will be assessed with a 3.5% processing fee.

  • Are half day rentals pre-determined?

    Only on Saturday are half day rentals pre-determined. 10am-2pm and 7pm-12am.

  • What is your cancellation or refund policy?

    There are NO refunds on the 30% deposit used to save your date. If you have to cancel your event for any reason, you will be allowed to transfer your deposit to a new date granted there is availability within 6 months of your original date.

  • Can I use outside vendors or event planners?

    Yes, we allow outside vendors as long as they are insured. We also have a preferred vendor list to provide you with assistance in seeking DJs, florists, caterers, photographers, etc.

  • Can I serve alcohol at my event?

    All drinks must be served by a licensed bartender, and you are responsible for obtaining a one-day ABC license. The approved ABC license must be provided to the venue within 7 days of the event.

  • What decor is not allowed in the venue?

    We do not allow open flame candles, confetti, or items to be taped, pinned or nailed to the walls. If you need to attach something to the wall, please use command hooks or tape.

  • Can I smoke in the venue?

    No, we do not allow smoke of any sort in the venue. This includes; cigerettes, cigars, hooka, marijuana and all electronic forms of smoking.

  • When can I come and set up for my event?

    If you rent for a half day or a full day (5 hours or 10 hours) you have that much time to setup, have your event and break down any decor you may have brought. Your decorating time is included in your venue rental time. We do not allow setup the night prior to the event. 

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